Like everywhere you shop online, SILKISM collects your personal information. Think of it as our way of getting to know you better.

It means your orders are processed lightning-fast and we can send offers tailored to you, for things that you’ll actually want. And if there’s a problem with your order (unlikely, but it does happen), it also means we can deal with it super-speedily.

When it comes to the information we have squirrelled away about you, we want to be totally upfront – honesty’s the best policy, after all.

See below for how it all works. You can rest totally assured that we’re committed to protecting your privacy and the security of your personal information.

Still got a burning question? Feel free to contact us using any of the methods listed in our "Information" section.